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Visitor Services
Welcome to Kingston!
The Visitor Information Centre is located at the heart of downtown across from Kingston's historic City Hall and is open daily to answer all your questions about what to see and do or where to stay or dine.
Kingston's official Visitor Information Centre has all the local information you need to help make your stay an enjoyable one. We have information on attractions and events and everything Kingston. The site features Kingston souvenirs and products, including a Local Artisan Studio with unique, hand crafted works from area artisans.
The Visitor Information Centre also offers the convenience of purchasing tickets for some of Kingston's world class attractions including Fort Henry National Historic Site, Kingston 1000 Islands Cruises and the Confederation Tour Trolley.
Visitor Information Centre
209 Ontario Street
Hours of Operation
| Dates | Sunday - Wednesday | Thursday - Saturday |
| May 1 - 15 | 10:00am - 4pm | 9:30am - 5pm |
| Victoria Day Weekend May 16 - June 1 | 9:30am - 5pm | 9:30am - 5pm |
| June 2 - June 30 | 9:30am - 5pm | 9:30am - 6pm |
| July 1 - September 7 | 9:30am - 8pm | 9:30am - 9pm |
| Labour Day - Thanksgiving September 8 - October 11 | 9:30am - 5pm | 9:30am - 5pm |
| October 12 - April 30 | 10:00am - 4pm | 10:00am - 4pm |
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| Kingston's Tourism Ambassador Program |
The "Welcome to Kingston" Ambassadors are an on-the-street, visible visitor aid. You will see our Ambassadors at the Visitor Information Centre or around downtown ready and eager to help you find what you are looking for or provide general information on our city.
The Welcome to Kingston Ambassadors distribute visitor information and other promotional materials encouraging our guests to explore and experience Canada's First Capital. These passionate Ambassadors are dressed in distinguishable attire with a "Welcome to Kingston" emblem, and offer a helpful and friendly contact for visitors to the Limestone City. So next time you're in Kingston and see a Tourism Ambassador, take a moment to say hello and see what's happening in the City.
For more information, please contact the Visitor Information Centre by phone at: 613-548-4415 or toll-free 1-(888)-855 -4555 or by email to tioinfo@kingstoncanada.com
Kingston Visitor Guide
